Refund policy

At HAUS of NAPA elements, we want you to love your purchase. If you're not completely satisfied, you can return unused, undamaged items in their original packaging within 14 days of receipt for a refund. For damaged or defective items, contact us with photos, and we’ll arrange a replacement or refund. Shipping costs are non-refundable, and return shipping is at your expense unless the product is faulty. For questions or to initiate a return, email us at info@hausofnapaelements.co.uk. Thank you for choosing HAUS of NAPA elements!